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  • Why should a corporation use an FX broker?
    FX brokers, such as EAKO FX, provide expertise in currency markets, offer competitive exchange rates, execute transactions efficiently, and often provide risk management strategies to mitigate currency fluctuations.
  • How can EAKO's services benefit its clients?
    EAKO's services aim to minimize currency risk, enhance budgeting accuracy, optimize cash flow, and improve competitiveness in global markets through tailored FX solutions.
  • What types of FX products do you offer?
    Products may include spot transactions, forward contracts, options, swaps, and other derivatives tailored to meet specific corporate needs.
  • What is the process for opening a corporate FX trading account?
    You can register for an account here. To comply with Anti-Money Laundering regulations we will need to document your business, ensuring we understand who its main directors and shareholders are, and what business it undertakes.
  • How do you handle customer support and account management?
    We provide dedicated account managers to assist with queries, offer market insights, and guide clients through the process of executing FX transactions and managing risks.
  • What are the costs involved in using your services?
    Costs may vary based on the type of transaction and services required. We offer transparent pricing structures and competitive rates, with no hidden fees.
  • What FX services does EAKO offer its corporate clients?
    Services can include currency conversion, forward contracts, options, hedging strategies, market analysis, risk management solutions, and dedicated account management.
  • How are exchange rates determined?
    Exchange rates are influenced by various factors, including market supply and demand, economic indicators, geopolitical events, interest rates, and central bank policies.
  • Will the account be in my business name?
    Yes. Accounts can be opened in your name.
  • How much does it cost to make an international payment?
    The cost of making an international payment varies depending on several factors, including the amount being transferred, the currencies involved, and the specific payment route. EAKO typically charges a fee for each international payment, which may be a flat fee or a percentage of the transaction amount. Additionally, there might be currency conversion fees if you are exchanging currencies. It's best to consult directly with EAKO or check your account details for precise information on fees applicable to your specific transactions. Compared to traditional banks and non-bank FX providers, EAKO prides itself on being able to offer some of the most cost effective pricing in the market.
  • Do I have to exchange funds in my account?
    No, you do not have to exchange funds in your EAKO wallet. EAKO provides flexibility, allowing you to hold multiple currencies in your account without the immediate need to exchange them. This feature enables you to manage your foreign currency exposure and decide when the best time is to make an exchange based on market conditions or your specific financial needs.
  • How are the exchange rates determined?
    Exchange rates are determined by a combination of factors, including: 1. Supply and Demand: The most immediate factor affecting exchange rates is the supply and demand for currencies. When demand for a currency is high, its value increases relative to other currencies. 2. Interest Rates: Central banks set interest rates, which influence exchange rates. Higher interest rates offer lenders a better return relative to other countries, increasing demand for that currency and raising its value. 3. Economic Indicators: Economic data such as GDP growth, employment rates, and manufacturing output can influence a currency's strength. Strong economic performance typically boosts a currency’s value. 4. Inflation Rates: Currencies from countries with lower inflation rates tend to appreciate in value, as their purchasing power increases relative to currencies from countries with higher inflation. 5. Political Stability: Countries with stable governments and predictable economic policies tend to have stronger currencies. Political instability can lead to a depreciation of a currency. 6. Market Speculation: Traders and investors can influence exchange rates through speculation. If they believe a currency will strengthen in the future, they will buy more of it now, driving up its value. 7. Balance of Trade: Countries that export more than they import tend to have stronger currencies because foreign buyers need to purchase the exporter’s currency to pay for the goods. 8. Government Debt: Countries with large amounts of public debt are less attractive to foreign investors due to the risk of inflation and default, leading to a weaker currency. 9. Foreign Exchange Reserves: Central banks can influence exchange rates by buying or selling currencies to maintain a desired exchange rate level. 10. Geopolitical Events: Events such as wars, natural disasters, and diplomatic relations can affect currency values due to their impact on economic stability and investor confidence.
  • How secure is your payments platform?
    EAKO's payments platform is designed with a high level of security to protect clients' funds and sensitive information. Key security features include: 1. FCA Regulation: EAKO's partners are regulated by the Financial Conduct Authority (FCA) in the UK, ensuring they meet stringent regulatory standards for financial operations and client protection. 2. Data Encryption: The platform uses advanced encryption protocols to protect data during transmission and storage, ensuring that client information is secure from unauthorized access. 3. Two-Factor Authentication (2FA): EAKO's partners employ two-factor authentication for account access, adding an extra layer of security by requiring users to verify their identity through a second method. 4. Secure Online Platform: The platform is built with robust security measures, including firewalls and intrusion detection systems, to protect against cyber threats. 5. Regular Audits and Compliance Checks: EAKO's partners undergo regular internal and external audits to ensure compliance with industry standards and to identify and address any potential security vulnerabilities. 6. Client Funds Safeguarding: Client funds are held in segregated accounts with FCA-regulated e-money partners at reputable banks and credit institutions, ensuring that client money is protected and separate from EAKO and its partners' own funds. 7. Fraud Prevention Measures: EAKO's partners have implemented comprehensive fraud detection and prevention systems to monitor transactions for suspicious activity and prevent fraudulent transactions. 8. Employee Training: Staff receive ongoing training in security best practices and fraud prevention to maintain a high level of vigilance and response to potential security threats. By integrating these measures, EAKO and its partners ensure a secure and reliable payments platform for its clients.
  • What support is available to account holders?
    EAKO account holders receive dedicated account managers, customer service, online help center, transaction and technical support, educational resources, compliance guidance, and 24/7 support for critical issues.
  • How long does it take for funds to arrive?
    The time it takes for funds to arrive when exchanged typically ranges from one to three business days. The exact duration depends on various factors, such as the currencies involved, the destination country, and the specific banks processing the transaction. EAKO aims to ensure efficient and timely transfers, but some transactions may occasionally take longer due to external banking processes and regulations. Through our payment tracking technology clients can monitor the progress of their payments in real-time.
  • How do you keep my money safe?
    We exclusively partner with well-capitalized, FCA-regulated firms such as Ebury, The Currencycloud Limited, Equals, and Alt21. EAKO Capital Limited does not handle client funds. Instead, client funds are safeguarded by our FCA-regulated e-money partners at banks and credit institutions.
  • How do I open an account?
    To open an account with EAKO, follow these steps: 1. Visit the EAKO Website: Go to the official EAKO website, here. 2. Contact EAKO: Use the contact options provided, such as a phone number or an online form, to get in touch with an EAKO representative. 3. Submit Application: Complete the account application form provided by EAKO. This may be available online or provided by the representative you contact. 4. Provide Documentation: Prepare and submit the necessary documentation, which typically includes: Proof of identity (e.g., passport, national ID card) Proof of address (e.g., utility bill, bank statement) Business documentation (if applicable), such as incorporation documents and proof of business activity. 5. Verification Process: EAKO will review your application and verify your documentation. This process may take a few days. 6. Account Approval: Once approved, you will receive details on how to access and manage your new EAKO account. 7. Initial Setup: Follow any additional steps provided by EAKO to set up your account preferences and payment options. For specific instructions and to ensure you have the latest information, it is recommended to contact EAKO directly or visit their website.
  • Can the EAKO platform be used to manage currency risk?
    Yes, EAKO helps clients manage currency risk through hedging solutions like forward contracts and options, along with expert risk management consultation. These tools protect businesses from adverse currency fluctuations, ensuring more predictable and stable financial outcomes in international transactions.
  • How much does it cost to make an international payment with EAKO Capital?
    At EAKO, we facilitate seamless international transactions with fees that vary by destination, amount, and payment method. Typically, we charge a flat fee and a variable fee based on the exchange rate. For precise costs, please contact us or visit our fee schedule on the EAKO Capital website, here.
  • How transparent are your online rates and fees?
    Our online rates are competitive and transparent, with clear fee structures outlined. There are no hidden costs, and you can access live rates in real-time.
  • What are the benefits of using an online currency exchange platform?
    EAKO's online currency exchange platform offers businesses competitive exchange rates, access to over 130 currencies, and real-time market access. With risk management tools, fast global payments, and a user-friendly interface, it simplifies international financial management. EAKO’s platform is highly secure, regulated, and accessible on mobile, making it ideal for optimizing payments and managing currency risk effectively.
  • Do you offer online tools or resources to help manage currency risks?
    Yes, the EAKO online platform includes tools for market analysis, live rate monitoring, risk assessment, and access to expert insights to assist in formulating effective risk management strategies.
  • How quickly can transactions be processed through your online platform?
    Transactions can be processed swiftly, often within minutes, depending on the type of transaction and market conditions.
  • How secure is your online platform for conducting FX transactions?
    EAKO prioritizes security by employing advanced encryption protocols, multi-factor authentication, and compliance with stringent regulatory standards to ensure the safety of all online transactions.
  • What are the advantages of using an online platform for corporate FX needs?
    The EAKO online platform enables quick execution of trades, access to historical data, real-time market updates, 24/7 availability, and the ability to manage FX transactions remotely.
  • How long do transfers and transactions take?
    Currency transfers and transactions typically take 1-2 business days, depending on the currencies involved and the destination country. Some transactions may be completed faster, especially for major currencies or local payments, while others could take slightly longer due to banking processes or regulatory requirements.
  • How secure is EAKO Capital's online platform?
    At EAKO, we prioritize your security with advanced protocols, including end-to-end encryption, multi-factor authentication, and real-time threat monitoring, ensuring your financial data is fully protected.
  • How much does it cost to use EAKO’s online FX services?
    EAKO does not have a standard pricing model, as costs depend on the specific services a client uses, such as currency exchange, international payments, or hedging solutions. Fees are typically customized based on transaction volumes, currencies involved, and the complexity of services required. It's best to contact EAKO directly for a tailored quote.
  • Are your FX risk management services compliant with industry regulations?
    Absolutely, we adhere to all relevant industry regulations and best practices to ensure our services meet compliance standards.
  • Can you provide examples of FX risk management tools or instruments used?
    Our toolbox includes forward contracts, options, swaps, and other derivatives, alongside advanced analytics and forecasting models, to tailor solutions addressing specific risk profiles.
  • Can you assist with creating a currency risk management strategy?
    Yes, EAKO works closely with clients to understand their risk exposure and develop customized strategies to hedge against currency fluctuations effectively.
  • What sizes and types of businesses can benefit from your FX risk management services?
    Our services cater to businesses of all sizes and across various industries engaged in international transactions, including importers, exporters, multinational corporations, and SMEs.
  • Do you offer educational resources or consultations to help businesses understand FX risk?
    Yes, we offer educational materials, workshops, and consultations to help clients better understand FX risk, its implications, and how our strategies can mitigate these risks effectively.
  • How do you determine the most suitable FX risk management strategy for a client?
    We conduct comprehensive risk assessments, considering factors such as business objectives, exposure level, industry trends, and market conditions, to tailor the most suitable strategies.
  • What kind of support do you offer throughout the FX risk management process?
    Our team provides dedicated support, expert advice, regular updates on market conditions, and assistance in implementing and executing risk management strategies.
  • How does your FX risk management service help businesses?
    EAKO can provide tailored solutions to identify, evaluate, and mitigate currency risks specific to each business, offering strategies to minimize exposure and protect against adverse market movements.
  • How do you monitor and adapt FX risk management strategies over time?
    We continuously monitor market trends, assess the effectiveness of strategies, and adapt them as needed, providing ongoing support and recommendations to optimize risk management.
  • How can businesses get started with your FX risk management services?
    Initiating our services involves a consultation where we assess your business's needs and risks, followed by the creation and implementation of a customized risk management plan.
  • What is FX risk management, and why is it important for businesses?
    FX risk management involves strategies to mitigate the impact of currency fluctuations on business operations and finances. It's crucial for businesses engaged in international trade to safeguard against potential losses caused by currency volatility.
  • What sets your FX risk management strategies apart from others in the market?
    We employ a combination of advanced analytics, market expertise, and personalized risk assessment to create bespoke strategies that align with each client's unique risk tolerance and business goals.
  • What types of FX risks can your services address?
    Our services cover various FX risks, including transaction exposure, translation exposure, economic exposure, and volatility risks associated with global market fluctuations.
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